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# Network Loyalty

The American Express® Network Loyalty Platform (the R42 Platform) is a suite of APIs that offer real-time Application Programming Interfaces (APIs) to Issuers and their Concierge Service Providers (a.k.a., Concierge Providers). The R42 Platform allows an Issuer's Card Members to enroll in Elite - Tier Benefits and transfer points into a benefit provider's loyalty programs.

## Why it's great

#### Simplicity

Quick and easy self-service integrations improve time-to-market and foster innovation.

#### Flexible Integration

Software development kits allow American Express® to integrate directly with external Issuers and give them the flexibility to onboard easily and efficiently.

#### Scale

Benefit providers associated with the American Express®' highly successful Loyalty Program support a large Card Member base.

#### Increased Participation

Create and engage with Loyalty Solutions to increase the number of Consumers participating in the benefit providers' Loyalty Programs.

## How it works

#### The Issuer or Concierge Provider builds a User Interface for the Carb Member that integrates with the R42 Platform.

The Issuer or their Concierge Provider builds a User Interface (UI) platform to integrate with the R42 Platform to allow the Card Member to:

* Acquire an American Express® Card;

* Create a profile within the R42 Platform;

* Request to enroll in an Elite - Tier benefit;

* Request to transfer points to a benefit provider's loyalty program.

![](/_fern-img/57af4bd78bf7a128cb682bff4d4b0be76188851b1afd3d9d8528aa9df4da98fe.webp)

#### The Issuer or Concierge Provider builds an API call to query eligible benefits for a Customer.

The Issuer or their Concierge Provider builds an API call, allowing Issuers or Servicing Agents to query eligible benefits for a Customer.

![](/_fern-img/3a1d558f375880f513522f9aa41915b456fb163a0235023abebefb02244b69d8.webp)

#### The Issuer or Concierge Provider builds a notification API to receive back a service status from the R42 Platform.

The Issuer or their Concierge Provider builds a notification API, allowing the Issuer's backend platform to receive final statuses from the R42 Platform for servicing.

![](/_fern-img/614ee34726811fa804c31384695565c505535b9fe391d6439f77b6c4b6d62a3b.webp)

> The Network Loyalty Platform contains the subset of APIs of the Loyalty Global APIs.