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Guide

Response Status Codes

Error Code Error Type Error Description Description Status 104000 mandatory_data_missing missing_{fieldname} Provided when any of the mandatory input data elements are not sent in the request. 400 104000 invalid_request_error invalid_{fieldname} Provided when any input data elements do not follow the required schema for that field. 400 104000 invalid_request_error invalid_token_ref_id The token reference ID does not exist. Either the token_ref_id string is entered incorrectly, or the associated token is inactive (cancelled and to be considered deleted). 400 104001 card_error card_market_not_supported The market of the Card provided is not supported. 400 104001 card_error issuer_not_supported The Issuer of the Card provided does not support provisioning for cards they issue. 400 104001 card_error card_not_eligible The Card provided is not eligible for tokenization. 400 104001 card_error card_cannot_be_tokenized The Card is ineligible for tokenization due to an ongoing issue such as fraud. 400 104001 card_error card_cancelled The Card provided has been cancelled. 400 104000 invalid_request_error encrypted_payload_decryption_failed Decryption of the request’s payload failed. 400 104000 invalid_json_error request_body_not_parseable_json The JSON payload sent does not follow established JSON formatting (e.g., missing a curly brace). 400 104000 invalid_request_error crypto_validation_failed The value field within the authentication_method JSON object is invalid for the provided Card. 400 104001 card_error unauthorized_operation The token reference ID cannot have its status changed as the token has been deleted. 401 104010 invalid_hmac invalid_hmac The HMAC provided is invalid. 401 104290 rate_limit_violation rate_limit_exceeded The request count to the server has exceeded its configured limitations. 429 105000 system_error internal_api_error The Token Service Provider (TSP) system errors. These errors can be retried by the Token Requester (TR) based on the aligned retry policy. 500 105040 connection_timeout connection_timeout The API gateway has experienced a connection timeout. 504